Facilitation needs process competence
Facilitators design, structure and control the communicative process due to high process competence. In addition to experience and knowledge of methods, this requires an understanding of group processes, social and communicative competence. Depending on the type and objective of facilitation, an understanding of content is also necessary.
Listening, summarizing, agreeing on results, facilitating the process, visualizing and having in mind the structure and time: these are the basic elements of a high qualified facilitation. However, the right facilitation design is also required. Which methods are chosen, how is interaction initiated, what has to run smoothly, what seriously and where has to be deepened? In the ongoing facilitation, a high sensitivity is needed to adjust flexibly to the group, to keep the tension in the group and to intervene at the right time.
Take advantage of our expertise in the development of high qualified facilitation designs and in facilitating itself of various event formats.