Consulting | Facilitation
Conduct workshop formats professionally as a moderator
- Are you looking for professional facilitators who can also cope with difficult situations?
- Are you planning a large group event inspiring with new ideas?
- A clear workshop design will be the first crossover for a successful meeting.
As facilitation experts we support your workshop design and brief your internal facilitators no matter if there are discussion groups, meetings, conflict talks, project meetings, team workshops, creative circles or large group events. We also moderate your events – as you wish.

Facilitation needs process competence
Facilitators design, structure and control the communicative process due to high process competence. In addition to experience and knowledge of methods, this requires an understanding of group processes, social and communicative competence. Depending on the type and objective of facilitation, an understanding of content is also necessary.
Listening, summarizing, agreeing on results, facilitating the process, visualizing and having in mind the structure and time: these are the basic elements of a high qualified facilitation. However, the right facilitation design is also required. Which methods are chosen, how is interaction initiated, what has to run smoothly, what seriously and where has to be deepened? In the ongoing facilitation, a high sensitivity is needed to adjust flexibly to the group, to keep the tension in the group and to intervene at the right time.
Take advantage of our expertise in the development of high qualified facilitation designs and in facilitating itself of various event formats.
Facilitation provides orientation
Without a facilitator, there is no orientation for the people, for the content and for the process of the event. It is the facilitator’s task to provide orientation on the social-, content- and process level. First of all, it is about the processes and the contents. During the event it is all about people. In all cases, facilitation supports the needs of people in groups, especially on controversial topics or on a “journey into the unknown”: orientation.
Facilitation guarantees even more
Duration, number of participants, time planning, location and aims: these are the basics in the planning of a workshop. Leading the speech list, paying attention to times, summarizing: These are the classics of facilitation itself. But the substance of a truly professional facilitation is little more hidden: it is all about design, format determination, method selection, facilitator tasks, software support and much more. In the ‘flow consulting facilitation system’ we have summarized the comprehensive support services of a good facilitation. Even if this is not yet complete, it offers a good overview.

Creative workshop moderation
In a workshop, basic methods such as card query or mind mapping can be used. Even innovative methods like Pinocchio or Silent Prioritisation can be useful: Have you ever evaluated ideas in a group without talking to each other?
As a rule, many ideas should be produced in creative sessions. First you have to decide whether it’s more about the quality or the quantity of the ideas. Does everyone want to produce “crazy” ideas in order to think ‘out-of-the-box’? Or should the ideas remain within a clear framework? Without a facilitator who pays attention to the right questions and safeguarding results, creative approaches quickly turn into arbitrariness or frustration.

Photo: flow consulting gmbh
The large group facilitation
At a certain size, discussions or the exchange of ideas no longer work. Other methods are needed: large group methods. Some of these interactive methods and formats are well known, for example ‘Open Space’, ‘World-Café’ or ‘Barcamps’. But not every open discussion is immediately an ‘Open Space’. Therefore, facilitation requires a good overview of the existing approaches as well as experience in structure, adaptability and micro-facilitation. The most important is the good preparation of such methods in their concrete application. The large group facilitation methods are an effective toolbox for events with numbers of participants in the four-digit range.