The association is committed to the improvement of the support on offer for psychologically disturbed people. In the course of the association’s growth and due to increasing competitive pressure, the evaluation and subsequent revision of its strategy and decision-making structures became a necessity.
Applying the concept of iterative consultancy developed by its research team, flow consulting gmbh accompaniedand structured this re-organisational process. This report illuminates some specific challenges as well as the different stages of this consulting project.
project article: change in clinics