{"id":23407,"date":"2026-06-16T12:50:45","date_gmt":"2026-06-16T10:50:45","guid":{"rendered":"https:\/\/www.flow.de\/?p=23407"},"modified":"2026-06-16T13:06:08","modified_gmt":"2026-06-16T11:06:08","slug":"burgdorf-child-protection-association-when-the-heart-and-the-head-are-at-odds","status":"publish","type":"post","link":"https:\/\/www.flow.de\/en\/burgdorf-child-protection-association-when-the-heart-and-the-head-are-at-odds\/","title":{"rendered":"Burgdorf Child Protection Association: When the heart and the head are at odds"},"content":{"rendered":"

Sometimes a question simmers away in the background for a long time before it is finally brought to the table. It was no different at the Burgdorf Child Protection Association<\/a><\/strong>. The organisation has undergone a real transformation in recent years.<\/p>\n

<\/p>\n

And at the heart of it all is a steering group comprising the board and full-time staff, who all have one thing in common: they are passionate about children and families in the region, many of them having been involved since the organisation was founded.<\/p>\n

Yet it is precisely where commitment is strongest that decision-making can sometimes be the hardest. For what seems clear-cut rationally can mean something quite different emotionally. And what the heart defends is not necessarily wrong.<\/p>\n

Understand first, then decide<\/h2>\n

The pro bono workshop at the Burgdorf Child Protection Association did not begin with votes or arguments, but with a simple question: In a few keywords: What is the situation right now? Everyone in the room had their say, and the answers were written down. No comments, no objections. First of all: see what is there.<\/p>\n

In small groups, we then looked back at the past: What are we proud of? What do we regret? And from there, we looked to the future: What are our hopes \u2013 and what are our fears?<\/p>\n

What became clear through the \u2018State of the Nation\u2019<\/a><\/strong> method was this: there were people who wanted the same thing but sought to protect it in different ways. And all perspectives are valid.<\/p>\n

From Understanding to Action<\/h2>\n

With an eye to pride, regret, hope and fears, the group developed a set of measures: what would need to happen for hopes to be realised and fears not to materialise? Through systemic consensus-building \u2013 a process that seeks not the greatest acclaim but the least resistance \u2013 the most viable ideas were identified.<\/p>\n

Two options were developed in small groups and then put to a vote in two rounds. First round: Which solution is the right one for the Child Protection Association? All hands pointed in the same direction. Second round: Which solution is more appealing on a personal level? Opinions were divided, and that was perfectly fine. Because both views were allowed to be expressed.<\/p>\n

Die endg\u00fcltige Entscheidung konnte an diesem Tag nicht fallen; nicht alle Vorstandsmitglieder waren anwesend. Aber sie war gut vorbereitet. Und das Wichtigste war passiert: Unausgesprochenes hatte einen Platz bekommen. Rationales und Emotionales waren nicht gegeneinander ausgespielt worden, sondern nebeneinander betrachtet.<\/p>\n

The final decision could not be made that day; not all board members were present. But the groundwork had been laid. And the most important thing had happened: unspoken issues had been given a place. Rational and emotional considerations had not been pitted against one another, but considered side by side.<\/p>\n

In the end: flowers, a buffet and a huge sigh of relief<\/h2>\n

The local primary school proved to be the ideal venue: close by, familiar, down-to-earth. The catering was simply brilliant. And at the end, the Child Protection Association presented a beautiful bouquet of flowers \u2013 a small gesture that spoke volumes.<\/p>\n

For us, pro bono<\/a><\/strong> does not mean any less care, but the same approach as always: listening, structuring, creating space. So that teams can decide what really suits them.<\/p>\n

Thank you for the productive collaboration!<\/p>\n

Silke Engel<\/a><\/strong><\/p>\n

Image: Child Protection Association<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Sometimes a question simmers away in the background for a long time before it is finally brought to the table. It was no different at the Burgdorf Child Protection Association. 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