{"id":17947,"date":"2025-02-05T11:11:16","date_gmt":"2025-02-05T10:11:16","guid":{"rendered":"https:\/\/www.flow.de\/?p=17947"},"modified":"2025-02-10T18:28:30","modified_gmt":"2025-02-10T17:28:30","slug":"flow-podcast-crisis-management-and-leadership","status":"publish","type":"post","link":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/","title":{"rendered":"flow podcast: Crisis management and leadership"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><div class=\"fusion-text fusion-text-1\"><\/div><div class=\"fusion-text fusion-text-2\"><\/div><\/p>\n<p style=\"font-weight: 400;\">In a world that is increasingly characterised by uncertainty, the ability to manage crises has become a decisive success factor for managers in companies.<\/p>\n<audio class=\"wp-audio-shortcode\" id=\"audio-17947-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/2025-02-podcast-krisenmanagement-fuehrung.mp3?_=1\" \/><a href=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/2025-02-podcast-krisenmanagement-fuehrung.mp3\">https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/2025-02-podcast-krisenmanagement-fuehrung.mp3<\/a><\/audio>\n<p><!--more--><\/p>\n<p style=\"font-weight: 400;\">In this new podcast episode (German language), <strong><a href=\"https:\/\/www.petersen-mbk.de\/\" target=\"_blank\" rel=\"noopener\">Volker Petersen<\/a><\/strong>, an experienced crisis management expert, explains exactly how this process works. He combines decades of management experience in industry and commerce with his involvement in the fire service &#8211; an impressive blend of two different worlds.<\/p>\n<h2 style=\"font-weight: 400;\">Learning from disasters: The importance of crisis teams<\/h2>\n<p style=\"font-weight: 400;\">A formative experience for Petersen was his involvement in one of the worst train accidents in German history &#8211; the ICE accident in Eschede in 1998. \u2018Such major incidents require the cooperation of rescue services, police, fire brigade and other organisations in crisis and disaster teams,\u2019 he explains. He has also gained valuable experience in other major events, such as flood disasters, as a member of crisis teams and on-site fire service operations manager.<\/p>\n<p style=\"font-weight: 400;\">Today, Volker Petersen uses this expertise to support companies in being prepared for unforeseeable events of all kinds. The aim is to create structures and processes that enable companies to react quickly and effectively in order to minimise damage and return to normal operations as quickly as possible.<\/p>\n<h2 style=\"font-weight: 400;\">Why companies should prioritise crisis management<\/h2>\n<p style=\"font-weight: 400;\">The transfer of experience from disaster management to business practice is worthwhile. Companies benefit if they develop emergency plans at an early stage, train employees and define clear responsibilities. Volker Petersen emphasises: \u2018Professional crisis management can not only reduce losses in companies, but also create long-term competitive advantages.\u2019 Because one thing is certain: the next unplannable event is bound to happen.<\/p>\n<h3 style=\"font-weight: 400;\">Expertise and structure make the difference<\/h3>\n<p style=\"font-weight: 400;\">Crisis management is often misunderstood. \u2018People initially only think of business issues such as receivables management or profitability,\u2019 explains Petersen. However, another challenge is dealing with sudden, disruptive events that directly jeopardise operations. He cites some real-life experiences from his own experience:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">A water ingress in a warehouse: 14,000 square metres of storage space were under water and had to be extensively renovated, while 120 employees were unable to enter their workplace.<\/li>\n<li style=\"font-weight: 400;\">A bomb disposal in front of the company premises: Here, the entire workforce was affected, as neither entry nor exit was possible. At the same time, the situation had to be coordinated with the police, fire brigade, suppliers and media.<\/li>\n<li style=\"font-weight: 400;\">Extreme weather and blackouts: Heavy rain, storms or widespread power outages present companies with massive logistical and operational challenges, especially if the outages last for several weeks.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">The examples from Petersen&#8217;s practice show that crisis management is not just a side issue, but a core competence for every company.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-17934 size-large\" src=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-200x133.jpg 200w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-300x200.jpg 300w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-400x267.jpg 400w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-600x400.jpg 600w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-768x512.jpg 768w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-800x533.jpg 800w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-1024x683.jpg 1024w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-1200x800.jpg 1200w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-1320x880.jpg 1320w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_1334110262-1536x1024.jpg 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Three steps to crisis security<\/h2>\n<p style=\"font-weight: 400;\">When Volker Petersen comes to a company to optimise its crisis management, he follows a tried and tested three-day plan:<\/p>\n<p style=\"font-weight: 400;\"><strong>Day 1: Analyse and get to know the company<br \/>\n<\/strong>The first step is to understand the company. Petersen conducts interviews with the management and, if necessary, with safety officers. The central questions are discussed:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">How is the company organised?<\/li>\n<li style=\"font-weight: 400;\">Are there any specific hazards, such as the handling of hazardous substances?<\/li>\n<li style=\"font-weight: 400;\">What are the operational priorities?<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">The aim is to gain an overview and identify the company&#8217;s specific risks.<\/p>\n<p style=\"font-weight: 400;\"><strong>Day 2: Setting up a crisis team<br \/>\n<\/strong>On the second day, Petersen helps to establish a so-called crisis team &#8211; a team of employees from different departments who take responsibility in emergencies. The crisis team is trained to be prepared for potential crisis scenarios. \u2018It&#8217;s about confronting the team with the issues and teaching them the necessary skills,\u2019 he explains.<\/p>\n<p style=\"font-weight: 400;\"><strong>Day 3: Practice scenario<br \/>\n<\/strong>Practice is crucial in order to apply what you have learnt. That&#8217;s why the third day is used for a crisis exercise. Petersen creates a customised scenario tailored to the company&#8217;s specific fears and challenges &#8211; be it a fire, a cyber attack or a heavy rain event. The crisis team works through the scenario according to a script, which not only provides insights into open flanks, but also strengthens confidence in the company&#8217;s own abilities.<\/p>\n<p style=\"font-weight: 400;\">The aim of the three-day programme is on the one hand to uncover weaknesses, but on the other hand also to create security and self-confidence in dealing with crises. Petersen emphasises that the exercises are fun for the participants because they give them a sense of control and preparation. \u2018The participants often recognise aspects of their company that they were previously unaware of and feel relieved to have found sustainable solutions,\u2019 says Petersen.<\/p>\n<h3 style=\"font-weight: 400;\">One scenario, many insights<\/h3>\n<p style=\"font-weight: 400;\">The process starts with the selection of a specific crisis scenario, which the entrepreneur can choose themselves. Be it a storm, a fire or a cyber attack. But is one scenario really enough? Petersen explains: \u2018The basic structure of the crisis team is always the same. Regardless of whether it is a fire or a natural disaster, the procedure learnt can be transferred to many other situations.\u2019 This universal approach makes it possible to build up broad crisis expertise with one exercise.<\/p>\n<h2 style=\"font-weight: 400;\">The structure of an effective crisis management team<\/h2>\n<p style=\"font-weight: 400;\">An effective crisis team is the centrepiece of crisis management and typically consists of seven members representing different areas of the company:<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 1: Personnel<br \/>\n<\/strong>The \u2018Human Resources\u2019 department deals with all issues that affect the workforce. This includes the organisation of shift schedules, the cancellation of shifts and communication with employees. The staffing of the crisis team and possible replacements in the event of prolonged crises also fall under this area.<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 2: Situation<br \/>\n<\/strong>The presentation of the situation is central to maintaining an overview in a crisis. This includes visual representations of the damage, e.g. on a whiteboard or flipchart, as well as the recording of all decisions. The log is not only relevant for insurance companies, but also for official or legal enquiries, which often only arise years later.<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 3: Operations<br \/>\n<\/strong>The \u2018Operations\u2019 officer is the interface to external emergency services such as the fire brigade, police or authorities. He or she ensures a smooth flow of information and is available as a contact person if specific emergency measures are required.<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 4: Logistics<br \/>\n<\/strong>Logistics takes care of the organisation of resources such as tradesmen, catering or technical equipment. Someone from the purchasing department often takes on this task, as these people have regional contacts and networks that are crucial in an emergency.<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 5: Communication<br \/>\n<\/strong>Public relations work is often crucial in a crisis situation. The person responsible for communications coordinates enquiries from authorities, journalists and social media. This ensures that the company&#8217;s external communications are handled in a professional and standardised manner in order to avoid unrest or misunderstandings.<\/p>\n<p style=\"font-weight: 400;\"><strong>Subject area 6: IT and infrastructure<br \/>\n<\/strong>IT security plays a key role. Whether hardware failures, software problems or the failure of an ERP system &#8211; this area ensures that technical problems are resolved as quickly as possible. Preventive measures against cyber attacks also fall under this area.<\/p>\n<p style=\"font-weight: 400;\"><strong>Management of the crisis unit<br \/>\n<\/strong>The management coordinates the entire crisis team. This does not necessarily have to be the management &#8211; on the contrary: Petersen recommends leaving this role to an experienced employee from the second management level. This allows the management to remain in the background to make strategic decisions without being involved in operational processes.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-17932 size-large\" src=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-1024x576.jpg\" alt=\"2 women and und 3 men in a meeting, concentrating on one screen\" width=\"1024\" height=\"576\" srcset=\"https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-200x112.jpg 200w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-300x169.jpg 300w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-400x225.jpg 400w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-600x337.jpg 600w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-768x432.jpg 768w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-800x450.jpg 800w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-1024x576.jpg 1024w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-1200x675.jpg 1200w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-1320x742.jpg 1320w, https:\/\/www.flow.de\/wp-content\/uploads\/2025\/02\/krisenmanagement_shutterstock_2313091011-1536x864.jpg 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The strength of this structure lies in its flexibility. Regardless of whether it is a building fire, natural disaster or cyber attack, the crisis team always works according to the same principles. This universal approach makes it possible to use an exercise or scenario to build up expertise that can be transferred to many other crises.<\/span><\/p>\n<h2 style=\"font-weight: 400;\">Legal basis: Why crisis management is mandatory<\/h2>\n<p style=\"font-weight: 400;\">Professional crisis management is not only a question of responsibility, but also a legal obligation. In Germany, management is subject to a duty of care in accordance with Section 618 of the German Civil Code (BGB), which primarily focuses on the protection of employees. A breach of this obligation can quickly lead to legal consequences &#8211; especially when it comes to the commercial duty of care in accordance with Section 43 (2) GmbHG.<\/p>\n<p style=\"font-weight: 400;\">Volker Petersen explains: \u2018A management board that can prove that structured crisis management is established and regularly practised has a strong defence position. Those who ignore this provide the other side with an unnecessary target.\u2019<\/p>\n<p style=\"font-weight: 400;\">It therefore makes sense to schedule a day once a year exclusively for crisis management exercises.<\/p>\n<p style=\"font-weight: 400;\">The changed security situation in Germany<\/p>\n<p style=\"font-weight: 400;\">In addition to legal obligations, the changed security situation is also emphasising the importance of crisis management. The German government has formulated a national security strategy and developed an \u2018Operational Plan Germany\u2019 that focuses on prevention and response.<\/p>\n<p style=\"font-weight: 400;\">Across the EU, two directives are also creating a need for action:<\/p>\n<ol>\n<li style=\"font-weight: 400;\"><strong>the Kritis umbrella law (national ratification pending)<br \/>\n<\/strong>This law regulates the protection of so-called \u2018critical infrastructure\u2019 (Kritis). It primarily concerns perimeter protection measures such as access control, video surveillance and intrusion detection systems.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li style=\"font-weight: 400;\"><strong>the NIS2 Directive (national ratification pending)<br \/>\n<\/strong>This directive is aimed at the cyber security of companies. It defines how companies must deal with cyber attacks in order to protect data and systems.<\/li>\n<\/ol>\n<h3 style=\"font-weight: 400;\">What does \u2018critical infrastructure\u2019 mean?<\/h3>\n<p style=\"font-weight: 400;\">The term \u2018critical infrastructure\u2019 (formerly \u2018systemically relevant\u2019) covers 13 key sectors that are essential to the functioning of our society. These include, among others:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Transport and logistics<\/li>\n<li style=\"font-weight: 400;\">Medical sector<\/li>\n<li style=\"font-weight: 400;\">Food and retail<\/li>\n<li style=\"font-weight: 400;\">Drinking water supply and waste disposal<\/li>\n<li style=\"font-weight: 400;\">Telecommunications and mobile telephony<\/li>\n<\/ul>\n<p>These companies are obliged by European and national regulations to set up a comprehensive crisis management system. However, companies that do not fall into these categories are also well advised to prepare accordingly. \u2018In the end, it doesn&#8217;t matter whether you are a critical infrastructure company or not. You will always benefit if you are prepared,\u2019 emphasises Petersen. Crisis management is not a \u2018nice-to-have\u2019, but a business necessity.<\/p>\n<h2 style=\"font-weight: 400;\">Leadership, decision-making and communication as key competences<\/h2>\n<p style=\"font-weight: 400;\">The question often arises as to whether people are \u2018made\u2019 for crisis situations or whether these skills can be trained. According to Volker Petersen, the latter is possible: \u2018Leadership, decision-making and communication are essential skills in crisis management. These skills are never so good that they can&#8217;t be improved.\u2019<\/p>\n<p style=\"font-weight: 400;\">A well-structured crisis team can not only strengthen the necessary skills through regular training, but also utilise the \u2018double effect\u2019: In addition to improving crisis management, it also promotes the personal development of those involved. It is particularly exciting that employees often show unexpected potential when they surpass themselves in crisis situations.<\/p>\n<h3 style=\"font-weight: 400;\">Regularly practising skills leads to autonomy<\/h3>\n<p style=\"font-weight: 400;\">Effective crisis management depends on preparation and repetition. Petersen recommends at least one annual training session: \u2018One day a year is enough for medium-sized companies to refresh their knowledge and run through a new scenario.\u2019 The aim is not only to clarify functions and responsibilities, but also to test the team under stressful conditions. This creates security and strengthens the ability to make decisions. Volker Petersen emphasises: \u2018Good consulting ensures that companies can act independently. A consultant who organises his assignment in such a way that nothing works without him is not doing a good job\u2019.<\/p>\n<h2 style=\"font-weight: 400;\">Conclusion: Preparation is the best protection<\/h2>\n<p style=\"font-weight: 400;\">Crisis management is not a question of talent, but of practice. Companies that train regularly and strengthen their employees&#8217; leadership, decision-making and communication skills are prepared for crises. A well-trained crisis team and a focus on personal development make all the difference. Companies should seize the opportunity not only to be prepared for emergencies, but also to strengthen their teams in the long term. We at flow consulting are happy to act as a sparring partner, e.g. when it comes to developing personal strengths with the <strong><a href=\"https:\/\/www.flow.de\/en\/know-how\/power-potential-profile\/\">Power Potential Profile\u00ae<\/a><\/strong> or <strong><a href=\"https:\/\/www.flow.de\/en\/academy\/flow-leadership\/\">how managers deal with complex situations<\/a><\/strong>.<\/p>\n<p>Best regards,<\/p>\n<p><strong><a href=\"https:\/\/www.flow.de\/en\/team\/anneli-gabriel\/\">Anneli Gabriel<\/a><\/strong><\/p>\n<p>You can also find our podcast on <strong><a href=\"https:\/\/open.spotify.com\/show\/5kJbiX50zb6yi6vj0xdQnv?si=447Co9flQpK-8vEyLjz32Q&amp;nd=1&amp;dlsi=a0fa0035de8342c8\" target=\"_blank\" rel=\"noopener noreferrer\">Spotify<\/a><\/strong> and <strong><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/trends-tools-thesen\/id1510758754\" target=\"_blank\" rel=\"noopener noreferrer\">Apple Podcasts<\/a><\/strong>.<\/p>\n<p>Pictures: shutterstock 1334110262 and 2313091011<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a world that is increasingly characterised by uncertainty, the ability to manage crises has become a decisive success factor for managers in companies.<\/p>\n","protected":false},"author":3,"featured_media":9676,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[3223,3233,3746],"class_list":["post-17947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-communication","tag-human-resources-development","tag-podcast-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>flow podcast: Crisis management and leadership - flow consulting gmbh<\/title>\n<meta name=\"description\" content=\"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"flow podcast: Crisis management and leadership\" \/>\n<meta property=\"og:description\" content=\"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/\" \/>\n<meta property=\"og:site_name\" content=\"flow consulting gmbh\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-05T10:11:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-10T17:28:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1560\" \/>\n\t<meta property=\"og:image:height\" content=\"913\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anneli Gabriel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anneli Gabriel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/\"},\"author\":{\"name\":\"Anneli Gabriel\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#\\\/schema\\\/person\\\/9c894fd4936138c7c8a7ffb95a5f3a5f\"},\"headline\":\"flow podcast: Crisis management and leadership\",\"datePublished\":\"2025-02-05T10:11:16+00:00\",\"dateModified\":\"2025-02-10T17:28:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/\"},\"wordCount\":2228,\"publisher\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg\",\"keywords\":[\"Communication\",\"human resources development\",\"podcast\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/\",\"url\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/\",\"name\":\"flow podcast: Crisis management and leadership - flow consulting gmbh\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg\",\"datePublished\":\"2025-02-05T10:11:16+00:00\",\"dateModified\":\"2025-02-10T17:28:30+00:00\",\"description\":\"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg\",\"width\":1560,\"height\":913,\"caption\":\"flow Podcast: Trends-Tools-Thesen\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/flow-podcast-crisis-management-and-leadership\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.flow.de\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"flow podcast: Crisis management and leadership\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.flow.de\\\/en\\\/\",\"name\":\"flow consulting gmbh\",\"description\":\"change is our business\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.flow.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#organization\",\"name\":\"flow consulting GmbH\",\"url\":\"https:\\\/\\\/www.flow.de\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/Logo-flow-Standard.png\",\"contentUrl\":\"https:\\\/\\\/www.flow.de\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/Logo-flow-Standard.png\",\"width\":164,\"height\":70,\"caption\":\"flow consulting GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/flow-consulting-gmbh\\\/\"],\"description\":\"change is our business\",\"email\":\"mail@flow.de\",\"telephone\":\"+495141740074\",\"legalName\":\"flow consulting gmbh\",\"foundingDate\":\"1993-01-01\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"11\",\"maxValue\":\"50\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.flow.de\\\/en\\\/#\\\/schema\\\/person\\\/9c894fd4936138c7c8a7ffb95a5f3a5f\",\"name\":\"Anneli Gabriel\",\"description\":\"Anneli Gabriel, Senior Consultant bei flow consulting, legt ihre Schwerpunkte auf umsetzungsorientierte Trainings und Coachings von F\u00fchrungskr\u00e4ften und Mitarbeitern. Sie hat eine Vielzahl von Teamworkshops moderiert und entwickelt innovative Trainingskonzepte f\u00fcr die Umsetzung durch interne Trainerinnen und Trainer. Anneli Gabriel focuses on implementation-oriented training and coaching for executives and staff members. She has hosted a large number of team workshops and has developed innovative training concepts for implementation by internal trainers.\",\"url\":\"https:\\\/\\\/www.flow.de\\\/en\\\/author\\\/anneli-gabriel\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"flow podcast: Crisis management and leadership - flow consulting gmbh","description":"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/","og_locale":"en_US","og_type":"article","og_title":"flow podcast: Crisis management and leadership","og_description":"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.","og_url":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/","og_site_name":"flow consulting gmbh","article_published_time":"2025-02-05T10:11:16+00:00","article_modified_time":"2025-02-10T17:28:30+00:00","og_image":[{"width":1560,"height":913,"url":"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg","type":"image\/jpeg"}],"author":"Anneli Gabriel","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Anneli Gabriel","Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#article","isPartOf":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/"},"author":{"name":"Anneli Gabriel","@id":"https:\/\/www.flow.de\/en\/#\/schema\/person\/9c894fd4936138c7c8a7ffb95a5f3a5f"},"headline":"flow podcast: Crisis management and leadership","datePublished":"2025-02-05T10:11:16+00:00","dateModified":"2025-02-10T17:28:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/"},"wordCount":2228,"publisher":{"@id":"https:\/\/www.flow.de\/en\/#organization"},"image":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#primaryimage"},"thumbnailUrl":"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg","keywords":["Communication","human resources development","podcast"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/","url":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/","name":"flow podcast: Crisis management and leadership - flow consulting gmbh","isPartOf":{"@id":"https:\/\/www.flow.de\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#primaryimage"},"image":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#primaryimage"},"thumbnailUrl":"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg","datePublished":"2025-02-05T10:11:16+00:00","dateModified":"2025-02-10T17:28:30+00:00","description":"New podcast episode: Effective crisis management for companies. How to master crises and ensure the success of your organisation.","breadcrumb":{"@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#primaryimage","url":"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg","contentUrl":"https:\/\/www.flow.de\/wp-content\/uploads\/2020\/04\/Podcast-Cover-Flow_Trends-Tools-Thesen-1.jpg","width":1560,"height":913,"caption":"flow Podcast: Trends-Tools-Thesen"},{"@type":"BreadcrumbList","@id":"https:\/\/www.flow.de\/en\/flow-podcast-crisis-management-and-leadership\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.flow.de\/en\/"},{"@type":"ListItem","position":2,"name":"flow podcast: Crisis management and leadership"}]},{"@type":"WebSite","@id":"https:\/\/www.flow.de\/en\/#website","url":"https:\/\/www.flow.de\/en\/","name":"flow consulting gmbh","description":"change is our business","publisher":{"@id":"https:\/\/www.flow.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.flow.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.flow.de\/en\/#organization","name":"flow consulting GmbH","url":"https:\/\/www.flow.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.flow.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.flow.de\/wp-content\/uploads\/2024\/06\/Logo-flow-Standard.png","contentUrl":"https:\/\/www.flow.de\/wp-content\/uploads\/2024\/06\/Logo-flow-Standard.png","width":164,"height":70,"caption":"flow consulting GmbH"},"image":{"@id":"https:\/\/www.flow.de\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/flow-consulting-gmbh\/"],"description":"change is our business","email":"mail@flow.de","telephone":"+495141740074","legalName":"flow consulting gmbh","foundingDate":"1993-01-01","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}},{"@type":"Person","@id":"https:\/\/www.flow.de\/en\/#\/schema\/person\/9c894fd4936138c7c8a7ffb95a5f3a5f","name":"Anneli Gabriel","description":"Anneli Gabriel, Senior Consultant bei flow consulting, legt ihre Schwerpunkte auf umsetzungsorientierte Trainings und Coachings von F\u00fchrungskr\u00e4ften und Mitarbeitern. Sie hat eine Vielzahl von Teamworkshops moderiert und entwickelt innovative Trainingskonzepte f\u00fcr die Umsetzung durch interne Trainerinnen und Trainer. Anneli Gabriel focuses on implementation-oriented training and coaching for executives and staff members. She has hosted a large number of team workshops and has developed innovative training concepts for implementation by internal trainers.","url":"https:\/\/www.flow.de\/en\/author\/anneli-gabriel\/"}]}},"_links":{"self":[{"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/posts\/17947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/comments?post=17947"}],"version-history":[{"count":14,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/posts\/17947\/revisions"}],"predecessor-version":[{"id":18052,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/posts\/17947\/revisions\/18052"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/media\/9676"}],"wp:attachment":[{"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/media?parent=17947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/categories?post=17947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.flow.de\/en\/wp-json\/wp\/v2\/tags?post=17947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}